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Benchmark IT Solutions
Case studies

Outcomes we can
measure, not just describe.

A calibrated look at how our engineering, QA and AI teams turned client challenges into shipped, scaled and stable software - across insurance, banking, martech and manufacturing.

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All case studies (8)

Environmental Kitchen Solutions Manufacturing & Retail

Environmental Kitchen Solutions

The franchisee onboarding process was disjointed and spread across multiple systems, resulting in inefficiencies, inconsistencies in data entry, and limited ability to track potential franchisees in real-time across their lifecycle.

Software Architectural AssessmentSoftware Product EngineeringTest AutomationPerformance Engineering
40% faster franchisee onboarding 50% fewer duplicate customer calls 20% higher management efficiency
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Estate and Trust Automation System Banking and Finance

Estate and Trust Automation System

The system relied on manual processes to extract information from diverse sources, including handwritten forms, scanned PDFs, and government records. This lack of automation resulted in inefficiencies, delays, and frequent errors.

Software Architectural AssessmentSoftware Product EngineeringGenerative AI
50% faster document processing 40% improved data accuracy 35+ increase in scalability
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Advanced Marketing Platform - AMP Martech

Advanced Marketing Platform - AMP

AMP was built on CodeIgniter, an outdated framework with limited security support, posing significant risks in handling sensitive campaign tracking data. The lack of support also limited the ability to scale or introduce new features easily.

Software Architectural Assessment
40% faster processing speed 30% lower maintenance overhead
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GeoAnalytics Insurance

GeoAnalytics

The current architecture supported up to 200,000 data points but needed to scale to handle 2.5 million data points with low latency. High processing times and data import delays also limited user interactions and timely data availability.

Software Product EngineeringTest AutomationPerformance Engineering
12.5x data capacity 75% faster imports 30% lower latency
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Mortgage Loan Processing System Banking and Finance

Mortgage Loan Processing System

The bank’s team manually extracted borrower information, such as income and tax details, from submitted documents. This manual approach led to delays, frequent errors and inefficiencies.

Software Product EngineeringGenerative AI
50% faster loan processing 40% reduction in data errors 30% improved workflow efficiency 25% decrease in compliance risks
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Policy Management Solution Insurance

Policy Management Solution

Extracting key details from lengthy and intricate policy documents was a manual and time-consuming process, leading to operational delays and inefficiencies.

Software Product EngineeringGenerative AI
40% faster document handling 60% improved transparency 50% faster decisions
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Secure Health Solutions Insurance

Secure Health Solutions

Deviations from standard contract templates during negotiations were difficult to detect, leading to untracked and unauthorized changes, which posed compliance risks.

Test AutomationPerformance EngineeringGenerative AI
50% faster contract review 30% compliance increase 20% revenue growth
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Multi-Channel Marketing Solution Martech

Multi-Channel Marketing Solution

Documentation across platforms, including the Counts System, Data Monster, Order Management System (OMS), Email Campaign Stats (ECS) and Email Management Platform (EMP), was incomplete and inconsistent. This led to inefficiencies in onboarding, maintenance, and inter-team communication.

Software Architectural AssessmentSoftware Product EngineeringTest AutomationPerformance Engineering
30% faster onboarding 35% higher scalability 40% faster deployments
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