A leading US based wealth management and retirement planning firm serves thousands of clients who hold retirement accounts.
A Required Minimum Distribution, or RMD, is the minimum amount a person must withdraw each year from certain US retirement accounts once they reach the applicable starting age.
It is not optional, and the required amount changes every year as the balance and the owner's age change.
Getting it wrong is expensive: a shortfall can trigger a 25% excise tax, reduced to 10% when corrected within the applicable correction period.
The firm's advisors calculated RMDs by hand every year, looking up IRS life expectancy tables and working through spreadsheets, client by client.
The firm's advisors handle a wide mix of situations: standard owned accounts, spousal cases, inherited accounts, and clients with multiple account types.
Each case can point to a different IRS table and a different set of rules, and the hard cases were routinely escalated to a small group of specialists.
For clients, the RMD was a once a year compliance chore with no bigger picture.
The firm wanted a single engine that gets the number right every time, shows the math behind it, and turns the mandatory withdrawal into a planning conversation about where every retirement dollar goes.