A leading omnichannel retail company operates hundreds of stores alongside a growing online business.
The company wanted business users to access data through natural language queries, enabling them to retrieve accurate insights without writing SQL, while ensuring responses aligned with the underlying database schema.
The company's transactional and reporting data sits in MySQL databases with hundreds of tables.
Business teams know exactly what they want to ask but not how to ask it in SQL.
The analyst team had become a bottleneck for the whole organization, and the backlog of routine data requests kept growing.
The company wanted business users to answer their own questions safely, with queries guaranteed to match the real schema.