Modern software teams ship continuously, but quality assurance often becomes the bottleneck—manual test creation is slow, automated scripts are brittle, and regression cycles stretch release timelines.
A fast-growing digital commerce company set out to modernize its testing function with generative AI, accelerating test authoring and execution while expanding coverage and reducing the maintenance burden that had been consuming engineering capacity.
The client is a fast-growing digital commerce company delivering a feature-rich digital platform with frequent, iterative releases.
Its engineering and QA teams were responsible for safeguarding quality across a complex web application spanning critical user journeys such as onboarding, checkout, and payments.
As release velocity increased, the existing automation suite struggled to keep pace, and a growing share of engineering time was spent maintaining brittle tests rather than building new coverage.
The company needed an AI-driven approach to testing that could scale with its release cadence.